Alarm.com announced the launch of Gopher Info, a new AI-powered assistant for technicians and service providers that leverages large language models to improve service provider efficiency and operations — from training and sales to installation and support. Alarm.com service providers will be one of the first groups in the security industry to have this resource which is accessible through the Alarm.com Partner Portal and Alarm.com’s mobile app for service providers, MobileTech. Gopher Info is in limited release and will be more widely available this summer.

“Innovation is in our DNA and we are always looking for ways to use new technology that enhances service provider efficiency,” said Jason DaCosta, senior vice president of customer operations at Alarm.com. “This is a significant advancement for the security industry and sets a higher standard for support usability.”