Snap One announced it is increasing investments in software research and development to enhance overall performance, reliability and scalability of its solutions through more efficient backend processes and better user experiences. Specifically, the company will invest approximately $65 million annually in R&D, with a large portion going to the 150-person software development team.

“Snap One understands that exceptional user experiences are the key to creating happy long-time customers,” said David Moore, executive vice president of engineering & technology at Snap One. “Software delivers improved experiences by enhancing simplicity, reliability, security, functionality and even maintenance service from Partners. As we continue to release innovative hardware products and remote services, along with integrating new third-party solutions, our software investments will ensure enhanced reliability and strengthen customer trust in our valued partners and hardware brands.”