From trends that promise revenue growth such as the rise of managed services, to those that obstruct progress such as equipment shortages, distributors describe what’s affecting the dynamics with their security integrator/dealer customers in 2023.
In the security product distribution business, supply chain disruptions and product price increases still remain among the industry’s primary concerns, as they have for the last few years. But while product delays and shortages have improved somewhat, and distributors and security integrators are seeking any and all remedies to higher costs, several other trends that are impactful to security integrators are also in play. Some are even changing the dynamics of traditional distribution.
In addition to trends that may be having a negative effect on security integrators, such as product availability, distributors recently identified some positive trends, too, such as: the rise of managed services/security as a service; the effect of emerging technologies; demand from certain sectors such as multi-unit dwelling and applications such as network security; and online purchasing.