In the post-pandemic era of Amazon, Uber Eats and DoorDash, visitor management has risen in prominence. Whether it’s a third-party service provider, an interviewee or a remote worker who needs to be onsite, organizations have a need to allow restricted access for one-time visitors. Not only that, but they need to track the when, where and why. Their need spans the health and safety of individuals as well as the safety of their property and information. And organizations have moved far beyond a pen and logbook system.

 “Managing visitors is a vital process for organizations to ensure the safety and security of their property,” says Matthew MacIntosh, product manager, hosted solutions, AMAG Technology, Hawthorne, Calif. “It involves defining a set of procedures to regulate the entry of people who visit the property on a temporary basis. Visitors can pose a unique challenge to organizations, as they may be unknown to them. While some contractors or vendors may be familiar with the organization, most visitors are not.”