The topic of video monitoring is hotter than ever, and more and more dealer-owned and central monitoring stations are offering some version of it to customers.

Video monitoring just may be the answer to decreasing revenue from hardware-centric sales, DIY pressures and new market entrants offering monitoring for historical lows and no contract.

Guardian Protection was declared the Monitoring Center of the Year in the 14th annual TMA Excellence Awards, sponsored by SDM. The award was announced last night at the ESX opening celebration, held at the Indiana State Museum in the charming city of Indianapolis. 

Carmelo Mosca has truly climbed the ranks of Affiliated Monitoring Inc., a Union, N.J.-based monitoring center.

For most monitoring centers, security operations centers (SOCs) and global security operations centers (GSOCs), the process of designing the space requires careful consideration of the organization’s needs, mission, space and culture.

Dealer-operated and third-party central monitoring facilities are by no means exempt from the growing threat and risk of cyber-crime.

Matrix announced that it will be participating in this year’s Security, Safety & Fire Protection Intersec.

Managing alarm system certification now can be easier than ever with a versatile application designed by the alarm industry, for the alarm industry.

Steve Mayer was named the vice president of operations and administration for Emergency24, Des Plaines, Ill., and is replacing long-time executive Patrick Devereaux, who has retired but remains with the company in an advisory role.

One of the most pressing issues facing monitoring companies, law enforcement, end users and the security industry at-large is the need for decreasing false alarm dispatches while increasing emergency response times in true emergencies.