Retention is the magic to your personal and professional growth. If you cut nickels and dimes to close deals, you simply have to sell more and more customers to pay the bills.

Hikvision USA, a North American provider of video surveillance technology, and Milestone Systems, a designer of open-platform IP video management software (VMS), announced the successful implementation of a large-scale project that aims to provide secure environments for hundreds of schools throughout Montreal. 

Your business plan rules how competitive you are, which adds to your value. It speaks to how rapidly you are growing and in what market sectors, and it points to who is most likely to be interested in your business when you’re ready to sell.

Technology is ready for cable and telephone companies to offer more services to their customers now, because it is a panel that transmits signals that allows them to offer their intelligent home services — with security being one of the signals on that panel.

In nearly a decade we have gone from grainy black-and-white analog images stored on VCRs to high-quality, digital, streaming video viewed from anywhere in the world over a wired or wireless network and stored in a variety of ways.

Personal or business partnerships as well as customer relationships aren’t made overnight and don’t break up quickly or easily. If problems develop there are generally disagreements, discussions, demands or even pleading before we call it quits.

It wasn’t that long ago that the majority of the security industry said they’d never use the Internet because it wasn’t safe and couldn’t be relied upon. Some question its reliability today, yet POTS lines leave your home or commercial locations, go out to the Internet and come back to a POTS line for the final mile, jumping from POTS to the Internet along the route.

We’ve discussed the value of developing lists with your Customer Resource Management (CRM) tools. We talked about coding these lists by customer’s buying interests, the industry they’re in (such as education or healthcare), their security risks and other relevant information.

Some businesses churn more than they grow. This is very frustrating to owners, managers, and employees and often results in the blame game: “If ‘they’d’ do this, then we’d be fine.”

Marketing with your Customer Resource Management database is the next step in growing your sales.