Monitoring centers are focused on improving customer contact and providing tools for ease of use and quicker response.

The next time you meet with a new vendor to learn about their network video recorders, you’ll know what to ask them — and what they might tell you.

Today’s intercoms and entry control systems not only help users screen visitors and control physical access, but also view video footage, verify credentials, administer lockdowns and improve processes.

In an era of constant change, this year’s SDM Systems Integrator of the Year organizes big changes like few others — tackling enormous challenges without compromising customer service or employee satisfaction, all while rolling out new offerings, systems and a new name. 

Although the industry remains subject to supply chain disruption, a precarious labor shortage and other headwinds, multiple growth factors are creating a lot of overall positivity across the fire alarm systems marketplace. 

 Learn how businesses are finding more uses for today’s advanced video analytics — and how integrators can leverage it to increase revenues.

 What’s impacting enterprise access control installations today and what lies ahead.

Even before the pandemic, the security industry was staring down the barrel of a future fraught with workforce development challenges. Now even more acute, leaders from across the industry discuss how they are maneuvering to overcome talent shortages, become more diverse, adopt hybrid workplace models, among other challenges to remain viable.

While most distributors made a smooth transition to remote training during the pandemic, they’re now facing another formidable roadblock that’s plaguing everyone: supply chain shortages.

Security integrators had a tough challenge in 2021 and continuing in 2022 — supply chain shortages and rising and/or constantly changing pricing.