The Attrition Measurement Study continues to develop meaningful trends. Results from 2013 —the latest year for which data are available — show that attrition-lost-to-competition increased and residential net attrition rose to a three-year high.

As Ron Rothman, president of Honeywell Security Group, prepares to retire, he talks about what really mattered during his 32 years with the company.

The card reader can and often should be a bigger part of the conversation between the security integrator and his customer.

Who ever thought power supplies could be a revenue stream? Today’s IP-centric power supplies are smarter, more efficient, and even a potential source of RMR.

Video management systems can provide powerful capabilities — if they interoperate properly with hardware, cameras and other systems. What integrators must know for a glitch-free installation.