Technology changes, major shifts in the market and evolving customer expectations bring a wealth of opportunity the commercial and residential security markets.
The general outlook across the industry is highly optimistic as dealers and manufacturers ride the wave of integrated technologies and consumer interest to more and more growth.
Here’s the good news: Not a single person interviewed for this article said business was flat or declined in 2016, or expected it to decline in 2017. In fact, many reported double-digit growth and a continued strong business outlook, both residentially and commercially.
The economy is up and so are sales and expectations. But it’s an election year; there is more competition than ever in the residential space; and dealers are working hard to embrace the changes in the marketplace.
Both the residential and commercial markets saw growth this year, due in large part to economic recovery, huge growth in interactive services/integration and increasing user awareness on the home side.
Experts predict more money will be spent in the alarm market this year — the question is how to get it. Start by blend- ing the right technology choices, service, and sales approaches.
When Google purchased Nest Labs Inc. for $3.2 billion late last year, some security dealers groaned while others, such as John Loud, president, LOUD Security, Atlanta, positively accepted the news.
Challenges — in many forms — have come fast and furious over the last few years. The trend continues in 2013, but so does the alarm industry’s ability to meet and beat the obstacles.
For every challenge the alarm industry overcomes, another pops up, almost like a fast and furious game of Whac-A-Mole. “Whack!” The industry beats the advanced mobile phone service (AMPS) technology sunset in 2008.
This year the alarm industry is increasingly unshackled from landlines and high costs, buoyed by end user demand for remote/interactive services, and up against more competition.
Every new year always starts off with speculation. The interpretation of several noticeable changes impacting the alarm industry in 2012 depends on whether one subscribes to the philosophy of “glass half empty” or “glass half full.” What do you think as you read through the following list?
Before the recession, 6 out of 10 dealers and integrators saw the market as excellent/very good. Today, only 3 out of 10 see the market that way.The reality of change
Confidence slips slightly in the potential for alarm system sales this year; seven in 10 dealers view the state of the market as “good,” “very good,” or “excellent,” compared with