As one top systems integrator eloquently put it, 2020 was a “very unique year.” It was far from easy to thrive in business, but despite a dip in systems integration revenue (down 12 percent collectively from the previous year), many reported finishing the year at least even with, if not ahead of their 2019 numbers, particularly in the latter half of the year. A large part of the reason for this success was the ability to shift from vertical markets that were stagnant to others that ramped up during the pandemic.

“2020 was a year where the market shifted dramatically … [and] required us to remain nimble amongst the curveballs thrown our way,” writes A3 Communications Inc., ranked No. 8. “However, we were also able to accomplish some big things.”