With the pandemic and supply chain issues both mostly in the rear-view mirror, security dealers and integrators are returning to “normal” and focusing on more typical challenges such as the economy, increasing sales, competing effectively and generating more RMR.

IT’S JANUARY. Happy New Year! I hope you have an ordinary year.

One of the things that really intrigued me about Peak Alarm when I first read their application for SDM Dealer of the Year was the sheer number of initiatives the company took on all at once — most of them in the middle of a pandemic.

Faced with debt, higher than desired attrition, challenges in retaining employees, inflation and supply chain issues caused by a global pandemic, this company managed to get completely debt-free, lower attrition, raise both wages and prices, and still make a profit — all of which resulted in a “war chest” that helped them invest in key cyber and marketing efforts.

More than ever, the physical and cyber are tied together, both on a business level and on the world stage.

If anyone happened to wander off the street into this year’s Securing New Ground conference, held October 17-18 in New York City, they would have been forgiven for thinking they had come to an IT conference — not a physical security one.

With an intense focus on people and relationships, the 2023 SDM Systems Integrator of the Year relies on its core principles of professionalism, grit, right, intelligent thought and trusted advisors to propel its success.

The Pref-Tech Way isn’t for everyone, but it provides some food for thought on how sometimes bucking the trends can lead the way to success.

School security is a growing problem with no easy answers. But security integrators need to be trusted advisors to help their education customers navigate this extremely complex issue.

Which manufacturers and distributors do the largest security integrators use most? This Top Systems Integrators brand-usage report lists the companies that earned the majority of their business in 2022.