Top central station executives illuminate the art of recruiting, onboarding and retaining exceptional talent. Plus, they share their views on remote work policies.

Monitoring center executives and managers have a lot to express about the endless work that goes into keeping their call centers staffed with the best talent possible.

SDM tapped the subject matter expertise of seven video security specialists to delve into the possibilities of AI-enabled applications.

Under the agreement, Alarm.Com will license to Vivint its intellectual property portfolio. 

The Electronic Security Association (ESA) presented a virtual town hall recently during which Michael Barnes presented an alarm industry update that, for the most part, signaled a rising tide, post pandemic.

Explore the technological and use case dynamics that are reshaping the LPR landscape, and opening new revenue opportunities for security integrators.

Burdet serves as Manager of the Solutions Management team in the Americas for Axis Communications. In a wide-ranging conversation, he discusses the intricacies of product management and how the company sustains market leadership.

We examine the impact of emerging technologies, the resilience of these systems, and the crucial partnership between manufacturers, security integrators and monitoring stations in ensuring public safety during critical events.

From leveraging advanced technology for enhanced services to combatting false alarms, seven central station leaders shed light on the evolving landscape of wholesale monitoring, where opportunities abound and innovations are redefining the sector’s role in modern security ecosystems.

As digital threats loom large, manufacturers and security integrators are uniting to fortify the defenses of physical security systems. Discover how these industry players are navigating varied complexities and helping safeguard end users in the evolving realm of cybersecurity.